Shipping Policy

TinyPaws & Co. Shipping Policy

Welcome to TinyPaws & Co., your one-stop-shop for all your pet needs! We're excited to get your order to you as quickly and efficiently as possible. Below you'll find our detailed shipping policy to help you understand how your order will be processed and delivered.

Shipping Methods

Our shipping methods depend on the type of product you're ordering.

1. US Warehouse Products (Tagged 'US-Warehouse')

  • Free Shipping: We offer free shipping on all US Warehouse products, regardless of order size!
  • Shipping Carriers: We ship via USPS, FedEx, or UPS, depending on the most efficient option for your location.
  • Delivery Time: Orders typically arrive within 3-7 business days after being processed.
  • Processing Time: Orders are processed within 1-2 business days.

2. Ships from China Products (Tagged 'CN-Dropship')

  • Free Shipping: Enjoy free shipping on orders over $49 when you purchase products tagged as 'CN-Dropship'.
  • Shipping Fee: Orders under $49 are subject to a flat $5.90 shipping fee.
  • Shipping Carriers: We ship via ePacket, USPS, or YunExpress, depending on the most efficient option for your location.
  • Delivery Time: Orders typically arrive within 7-15 business days after being processed.
  • Processing Time: Orders are processed within 2-5 business days.

Additional Shipping Information

We currently offer shipping within the United States only. International shipping is not available at this time.

A tracking number will be provided via email once your order has been shipped. Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather or carrier delays.

Tracking and Delivery

Once your order has been shipped, you will receive an email with your tracking number. You can use this number to track your package on the carrier's website. If you have any issues with your shipment or believe it has been lost, please contact our support team for assistance.

Contacting Support

If you have any questions or concerns about your order's shipping, please don't hesitate to reach out to our support team. We're here to help and ensure you have a positive experience with TinyPaws & Co.

Thank you for choosing TinyPaws & Co. We look forward to serving you and your pets!